Job Description

Job Responsibilities:

* Unified Communications Engineer is a hands-on technical resource responsible for designing, implementing end-to-end solutions, as well as supporting, troubleshooting and maintaining services. 

* Design and implement Cisco Unified Communications services and products

* Troubleshoot issues / support customers as required

* Provide solution to internal resources & draft necessary documentation describing implemented designs.

 

Qualifications and knowledge:

* In-depth understanding of Cisco Unified Communication (UC) Products & Services, Virtualization, and Networking with a willingness to learn other related technologies. Understand R&S, enterprise Data Network / Data Center environments 

* Demonstrate a high level of independent judgment and initiative

* Thrive in a sense-of-urgency environment, leverage best practices and innovate through any problem with a can-do attitude

* Must have Cisco Unified Communications Manager v11.5

* Cisco Contact Center

* Cisco Unity Connection

 

Application Instructions

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